Title: Developing evaluation standards of e-learning courses by the Analytic Hierarchy Process

Authors: Chung-Chu Liu

Addresses: Assistant Professor, Department of Business Administration, National Taipei University, 151, University Road, San Shia, Taipei 237, Taiwan, ROC

Abstract: The purpose of this research is to construct the evaluation standards of e-learning course by e-learning platform industry perspective. Focus group interviews are used to collect data. Content analysis and Analytical Hierarchy Process are used to analyse the data. According to the results, the study divides the evaluation standards into three main dimensions: Teaching effect, Design of teaching contents and Feedback mechanism. The research also develops nine evaluation standards for business e-learning courses. Measuring e-learning courses can be used to help business to select good e-learning courses, to provide some evaluation standards which are the base for the human resource department and to provide the right e-learning courses to serve companies.

Keywords: analytical hierarchy process; AHP; content analysis; e-learning courses; e-learning platform; services; standards; online learning; electronic learning; teaching effect; feedback mechanisms; content design.

DOI: 10.1504/IJSS.2007.015228

International Journal of Services and Standards, 2007 Vol.3 No.4, pp.476 - 490

Published online: 28 Sep 2007 *

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