Title: Digital transformation in organisations - a review and research agenda

Authors: Mitrabinda Acharya; Rahul Thakurta

Addresses: Xavier Institute of Management, XIM University, Xavier Square, Bhubaneswar – 751 013, Odisha, India ' Xavier Institute of Management, XIM University, Xavier Square, Bhubaneswar – 751 013, Odisha, India

Abstract: Digital transformation, a phenomenon that adopts digital technologies to change how organisations operate and deliver value to customers, is receiving increasing prominence recently. The phenomenon drives its importance from the proliferation of digital technologies in organisations, and hence can also be viewed from the context of (digital) technology management scenario in organisations. Making this linkage allows us to investigate digital transformation from the perspective of information systems (IS) and organisations. This manuscript reviews the literature concerning digital transformation based on a conceptual model adopting the perspective of IS and organisations. The findings based on 85 articles constituting the review highlight various facets describing the inputs, transformation process, and outputs in the context of digital transformation. In continuation, we outline possible areas of future explorations and link them into a digital transformation process exploration framework towards facilitating future theoretical work.

Keywords: digital technologies; digital transformation; literature review; research agenda.

DOI: 10.1504/IJBIS.2026.151691

International Journal of Business Information Systems, 2026 Vol.51 No.2, pp.212 - 251

Received: 16 May 2022
Accepted: 13 Jun 2022
Published online: 16 Feb 2026 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article