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Title: Design of smart tourism information resource management system based on GIS and big data technology

Authors: Xiaoming Gong

Addresses: School of Aviation Services and Tourism Management, Guilin University of Aerospace Technology, Guilin, 541000, Guangxi, China

Abstract: With the rapid growth of residents' disposable income, demand for tourism has surged, exposing critical challenges in the traditional tourism industry. A major issue is the inability of scenic spots to market tourism projects according to tourists' characteristics and preferences, resulting in resource waste and hindering sustainable development. To address these challenges, this study aimed to design a smart tourism information resource management (IRM) system based on geographical information system (GIS) and big data (BD) technology. The intelligent tourism IRM system was developed by integrating tourism information collection with GIS and BD technologies. To evaluate its effectiveness in solving industry pain points and improving scenic spot revenue, 10 well-known scenic spots with an annual passenger volume exceeding 10 million were selected for comparative analysis. The evaluation focused on three key metrics: annual tourist reception, service satisfaction, and total annual revenue.

Keywords: smart tourism; IRM; information resource management system; GIS; geography information system; big data; visitor satisfaction.

DOI: 10.1504/IJDS.2025.151186

International Journal of Data Science, 2025 Vol.10 No.7, pp.154 - 170

Received: 14 Apr 2025
Accepted: 03 Jul 2025
Published online: 16 Jan 2026 *