Title: Effects of digital transformation on working time systems and working time protection in church-owned hospitals from the perspective of employee representatives

Authors: Jens Eilers; Rozalia Sulikova

Addresses: Faculty of Management, Comenius University Bratislava, Odbojárov 10, P.O. Box 95, 82005 Bratislava 25, Slovak Republic ' Faculty of Management, Comenius University Bratislava, Odbojárov 10, P.O. Box 95, 82005 Bratislava 25, Slovak Republic

Abstract: This study investigates the impact of digitisation on working time management and protection measures in church-owned hospitals. Analysing data from employee representatives through guided expert interviews, the research reveals a moderate positive correlation between digitisation and the frequency of service agreements on working time management. This implies that as digitalisation advances, organisations are more inclined to adopt flexible work arrangements. Elaborating the research problem with statistical methods it became apparent however, the correlation between digitisation and working time protection measures is weak and statistically insignificant, suggesting uncertainty in the relationship between these variables. While digitalisation offers potential benefits such as improved work-life balance and remote work opportunities, concerns about constant accessibility and overworking arise. The goal of the article is to address the effects of digital transformation on working time systems and working time protection in church-owned hospitals from the perspective of employee representatives. The findings underscore the need for cautious navigation of digital transformation, balancing flexible work practices with protective measures to ensure employee well-being. Further research is required to elucidate causal relationships and explore employees' perspectives on these changes.

Keywords: digitisation; work time management; working time protection; flexible work arrangements; service agreements; church-owned hospitals; employee representatives; work-life balance; remote work.

DOI: 10.1504/IJSTM.2025.150796

International Journal of Services Technology and Management, 2025 Vol.30 No.4, pp.237 - 250

Received: 20 Sep 2023
Accepted: 05 Jun 2024
Published online: 23 Dec 2025 *

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