Title: Impact of digital workplace on employees' efficiency and their usage of digital tools in the IT industry

Authors: H.M. Udayakumar; Irshad Nazeer

Addresses: Department of Humanities, M.S. Ramaiah Institute of Technology, Bengaluru, 54, India ' P.G. Department of Management, Presidency College, Bengaluru, 24, India

Abstract: This paper aims to investigate the impact of the digital workplace on employees' efficiency and their usage of digital tools in the IT industry. A structured questionnaire was used to collect the data from 500 IT employees of the 15 IT software companies in Bengaluru City. The mean, percentage, multiple correlation, and multiple regression analysis have been adopted to analyse the collected data. The study revealed that respondents were good at using communication and collaboration tools. Employees have expressed comparatively lesser skill levels in using software technology and mobility tools. The study found that there is a significant impact of the digital workplace on employees' efficiency and a strong and significant relationship between the employees' efficiency-related attributes with the overall digital skill level. The major attributes that impact well towards the "overall level that the digital tools help to work effectively in the IT industry." This study would help to implement digital workplace strategies for effective individual and organisational performance.

Keywords: digital tools; digital workplace; employee efficiency; digital competency; digital skills; business strategy; etc.

DOI: 10.1504/IJBIR.2025.150775

International Journal of Business Innovation and Research, 2025 Vol.38 No.4, pp.471 - 487

Received: 04 Apr 2022
Accepted: 23 Oct 2022
Published online: 23 Dec 2025 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article