Title: The impact of job crafting on turnover intentions: the roles of career plateau and perceived job opportunities

Authors: Vildan Hilal Akçay; Mücahit Burak Ünlüönen

Addresses: Sapanca Vocational School, Sakarya University of Applied Sciences, Sakarya, 54600, Türkiye ' Faculty of Financial Sciences, Ankara Hacı Bayram Veli University, Ankara, 06500, Türkiye

Abstract: The purpose of this study is to examine the relationship between job crafting and turnover intentions, focusing on how an employee's career plateau mediates the relationship between job crafting perceptions and turnover intentions. Additionally, this study explores the moderating role of perceived job opportunities between career plateau and turnover intentions. Data for this paper were collected from 315 employees in the Turkish banking sector using an online questionnaire, employing a convenience sampling technique. Findings indicate that hierarchical plateau significantly mediates the relationship between dimensions of job crafting, except for increasing social job resources and turnover intentions. The relationship between hierarchical plateau and turnover intentions is stronger when both hierarchical plateau and perceived job opportunities are high, demonstrating a three-way interaction effect.

Keywords: job crafting; career plateau; perceived job opportunities; turnover intentions.

DOI: 10.1504/MEJM.2026.150445

Middle East Journal of Management, 2026 Vol.13 No.1, pp.80 - 105

Received: 16 Sep 2024
Accepted: 24 Nov 2024
Published online: 14 Dec 2025 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article