Title: Implementation of risk management approach for electric government system based on information technology

Authors: Sari Andarwati Kunharyanto; Ratna Mayasari; Robby Marlon Brando; Ellia Kristiningrum; Arwidya Tantri Agtusia

Addresses: National Research and Innovation Agency, KST.BJ. Habibie, Serpong, South Tangerang, Indonesia ' National Research and Innovation Agency, KST.BJ. Habibie, Serpong, South Tangerang, Indonesia ' National Research and Innovation Agency, KST.BJ. Habibie, Serpong, South Tangerang, Indonesia ' National Research and Innovation Agency, KST.BJ. Habibie, Serpong, South Tangerang, Indonesia ' National Research and Innovation Agency, KST.BJ. Habibie, Serpong, South Tangerang, Indonesia

Abstract: Risk management is an essential part of e-government implementation, aside from being one of the eight indicators in e-government index management. The application of risk management can enhance the success rate of e-government implementation, safeguard data security, ensure legal compliance, and manage changes more effectively. Risk management can aid in developing e-government so that the services utilised can operate at their optimum by managing existing risks to avoid negative impacts, increase the chances of achieving e-government implementation goals, and realise the institution's e-government objectives. This study is conducted to formulate risk management guidelines for electronic-based government systems and to identify and analyse e-government risk management processes within the system as a whole, thereby producing a foundation that can be adopted and standardised for risk management process implementation in accordance with applicable regulatory approaches.

Keywords: electronic-based government system; government services; e-government; public trust; risk management.

DOI: 10.1504/EG.2026.150202

Electronic Government, an International Journal, 2026 Vol.22 No.1, pp.108 - 126

Received: 05 Mar 2024
Accepted: 31 Oct 2024
Published online: 03 Dec 2025 *

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