Title: An insight into recent trends in mobile money services: a comprehensive bibliometric analysis

Authors: Misbah Noreen; Prashant Ashok Sonawane; Ammara Sarwar; M.S. Mia; Ferdoushi Ahmed

Addresses: School of Economics, Finance and Banking (SEFB), College of Business (COB), Universiti Utara Malaysia (UUM), 06010, Sintok, Kedah, Malaysia ' Post Graduate Teaching Department of Commerce, Gondwana University Gadchiroli (MS), 442605, Maharashtra, India ' Lahore Business School (LBS), The University of Lahore (UOL), 40100, Sargodha, Pakistan ' School of Economics, Finance and Banking (SEFB), College of Business (COB), Universiti Utara Malaysia (UUM), 06010, Sintok, Kedah, Malaysia ' Faculty of Economics, Prince of Songkhla University (PSU), Hat Yai, Songkhla, 90112, Thailand; Research Center for Fundamental Economic Development and Agricultural Economic, Potential in the South Region, Thailand

Abstract: Mobile money services have brought a revolution with an innovative idea in the financial services sector. Therefore, this study aims to provide an insight into the recent trends in research and publications on mobile money services. The study retrieved published documents on mobile money services from Scopus database for the period of 2009-2021. A comprehensive bibliometric analysis was carried out using several methods. The analysis found a steady increase in the number of publications on mobile money services during the past 13 years. From a geographical point of view, several countries around the world are contributing significantly to research and publications on mobile money services. However, the USA and the UK were found to show their excellence in publications with the highest number of citations, most productive authors and prominent institutions, and collaboration. The study findings might be useful for academia and practitioners to bring the burning issues related to mobile money services into the light.

Keywords: insight; mobile money services; recent trends; bibliometric analysis.

DOI: 10.1504/IJBIR.2025.149645

International Journal of Business Innovation and Research, 2025 Vol.38 No.3, pp.241 - 263

Received: 13 May 2022
Accepted: 13 Aug 2022
Published online: 10 Nov 2025 *

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