Title: Predicting emotional intelligence, creative performance and knowledge management in higher education using multiple regression

Authors: Amar Kumar Mishra; Megha Ojha; Saumya Sharma; Smita Jain; Mayank Kumar; Archana Singh

Addresses: School of Business, ADAMAS University, Kolkata, India ' Graphic Era (Deemed to be) University, Dehradun, India ' Department of Management and Liberal Studies, The NorthCap University, Gurugram, India ' Department of Management, Moradabad Institute of Technology, Moradabad, India ' Christ University, Bengaluru, India ' Graphic Era (Deemed to be) University, Dehradun, India

Abstract: Higher education institutions are paramount in emerging nations like India. Post-globalisation, India witnessed the growth of HEIs, especially in the private sector. However, today most of the institutions are struggling for their existence. One of the most vital reasons for such a staggering performance is the absence of creativity. It will not be an exaggeration to say that the present era is the era of creativity and performance and organisations that can't perform are bound to perish. Creativity can be nurtured and yield success only if it is supported by the emotional intelligence (EI) of the employees and knowledge management (KM) processes. The current paper explored the nexus between emotional intelligence, knowledge management processes and creative performance in HEIs in India and implied that though emotional intelligence affects creative performance, the impact gets manifolded in the presence of the knowledge management process.

Keywords: emotional intelligence; creative performance; knowledge management process; higher educational institutions.

DOI: 10.1504/IJIE.2025.147696

International Journal of Intelligent Enterprise, 2025 Vol.12 No.3/4, pp.321 - 339

Received: 15 Dec 2023
Accepted: 01 Oct 2024
Published online: 25 Jul 2025 *

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