Title: How can Mr. L. teach his teams ethical decision-making through sensemaking case from daily life?

Authors: Carole Bataillard; Catherine Lejealle

Addresses: ISC Business School, Paris, France ' ISC Business School, Paris, France

Abstract: Part of corporate social responsibilities, managers have to teach their team about ethical behaviour and sensemaking behaviours. This case analyses a daily situation where a manager faced an ethical situation. This situation is used by Mr. L., a manager of a big firm to teach his teams, as it is more efficient then situations from workplaces, where participants try to decipher who the protagonists are and could not concentrate on the situation. The case study is made to lead students to study the opportunities for sensemaking in an ambiguous and ethical situation. Two conceptual frameworks are retained for the analysis of the case: 1) the theory of sensemaking and 2) compensatory strategies to improve sensemaking in ethical decision-making.

Keywords: sensemaking; ethical decision-making; EDM; leadership; corporate social responsibilities.

DOI: 10.1504/IJTCS.2025.147317

International Journal of Teaching and Case Studies, 2025 Vol.15 No.3, pp.197 - 219

Received: 13 Aug 2024
Accepted: 16 Sep 2024
Published online: 14 Jul 2025 *

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