Authors: Stephen J.H. Yang, Blue C.W. Lan, Jen-Yao Chung
Addresses: Department of Computer Science and Information Engineering, National Central University, Taiwan. ' Department of Computer Science and Information Engineering, National Central University, Taiwan. ' IBM T. J. Watson Research Center, Yorktown Heights, New York 10598, USA
Abstract: Service-oriented technology enables software to be invoked with universal interface. Enterprises can employ this technology to assist business process integration in enhancing adaptability and flexibility. However, adoption of service-oriented technology could result in trustworthiness problems, for example, how to ensure the dependability of services? How to ensure that all found services will work as expected? How to manage trust relationships among partners and customers? In this paper, we analyse trustworthiness from three perspectives namely structure, service and management. For each identified issue, we have addressed corresponding guidelines to help enterprises perform trustworthy service-oriented business process integration.
Keywords: service-oriented technology; business process integration; BPI; trust; service-oriented computing.
International Journal of Simulation and Process Modelling, 2007 Vol.3 No.1/2, pp.6 - 17
Published online: 26 Jul 2007 *Full-text access for editors Access for subscribers Purchase this article Comment on this article