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Title: The intersection of gender and generation: new insights into drivers of job satisfaction

Authors: Angela Schill-Owens; Maureen Snow Andrade; Jonathan H. Westover; Silvia Clark

Addresses: Utah Valley University, 800 W. University Parkway MS 205, Orem, Utah 84058, USA ' Utah Valley University, 800 W. University Parkway MS 205, Orem, Utah 84058, USA ' Utah Valley University, 800 W. University Parkway MS 205, Orem, Utah 84058, USA ' Utah Valley University, 800 W. University Parkway MS 205, Orem, Utah 84058, USA

Abstract: This study's intersectional approach offers new insights into the combined influence of gender and generation on job satisfaction. A web-based survey captured variables such as job meaningfulness, autonomy, pay, job security, and work-life balance. Findings indicate that male employees report higher overall satisfaction than females across all cohorts, with a narrower gender gap among younger generations. Intrinsic rewards enhance satisfaction for female millennials, while extrinsic rewards like pay impact males more. Older generations value organisational commitment, while younger groups prioritise engagement and balance. By promoting tailored strategies to improve job satisfaction, organisations can foster a more inclusive and equitable workplace.

Keywords: job satisfaction; gender; generational cohort; intrinsic and extrinsic rewards; work-life balance; work relations.

DOI: 10.1504/JBM.2025.146963

Journal of Business and Management, 2025 Vol.30 No.1, pp.69 - 98

Received: 04 Oct 2024
Accepted: 07 Apr 2025
Published online: 27 Jun 2025 *