Title: Influence of project management tools and techniques on the success of information systems projects
Authors: João Varajão; Sérgio Guerreiro; Rui Pedro Marques; Carlos Sousa Pinto
Addresses: ALGORITMI/LASI Research Center, University of Minho, Guimarães, Portugal ' INESC-ID, Lisboa, Portugal; Department of Computer Science and Engineering, University of Lisbon, Instituto Superior Técnico, Lisboa, Portugal ' ISCA, University of Aveiro, Aveiro, Portugal; ALGORITMI/LASI Research Center, University of Minho, Guimarães, Portugal ' ALGORITMI/LASI Research Center, University of Minho, Guimarães, Portugal
Abstract: This article studies the influence of project management (PM) tools and techniques on the success of information systems (IS) projects, addressing a gap in the literature. An international survey of IS professionals was carried out to collect data. The data analysis uses descriptive and inferential statistics, showing that higher success levels are associated with the use of several project management tools and techniques. Of the tools and techniques considered, it was found that about 64% of them influence the overall success of IS projects. On the contrary, nearly 25% do not directly influence any success perspective (scope, time, and cost). The findings contribute to theory and practice by empirically showing that the use of a rich set of PM tools and techniques positively influences IS project success.
Keywords: information systems; project management; PM; project success; techniques; tools; success.
DOI: 10.1504/IJPOM.2025.146729
International Journal of Project Organisation and Management, 2025 Vol.17 No.2, pp.168 - 182
Received: 19 Feb 2024
Accepted: 05 Aug 2024
Published online: 16 Jun 2025 *