Title: Towards a framework for enterprise architecture in mobile government: a case study

Authors: Pham Hai Son; Duong Dang; Le Hoang Son; Byeongnam Yoon

Addresses: Hanoi University of Industry, No. 298 Cau Dien Street, Bac Tu Liem District, Hanoi, Vietnam ' School of Technology and Innovations, University of Vaasa, Finland ' Information Technology Institute, Vietnam National University, Vietnam ' Global IT Research Institute, 1713 Bundang-Obelisk Bldg., 216 Seohyun-Ro, Bundang-Gu, Sungnam Kyunggi-Do, 13591, South Korea

Abstract: Mobile government (m-government) represents a distinct paradigm shift from electronic government (e-government), offering a new avenue for governments worldwide to deliver services and applications to their customers. The m-government model deviates from e-government in terms of information technology (IT) infrastructure, security, and application management and implementation. Enterprise architecture (EA) has been developed and utilised globally to enhance efficiency and information and communication technology (ICT) utilisation in the public sector through e-government. However, the application of EA within the context of m-government particularly in developing countries, has largely been overlooked by scholars. This study aims to address this gap. This study seeks to develop an EA specifically tailored for m-government in a developmental context. Our contribution to the literature is the illustration of a proposed EA framework for m-government. The practical implementation of this study is to identify critical considerations when designing and adopting m-government to avoid redundant investments during the integration of infrastructure and applications from e-government to m-government.

Keywords: m-government; e-government; enterprise architecture framework; mobile technology; information and communication technology; ICT.

DOI: 10.1504/EG.2025.145909

Electronic Government, an International Journal, 2025 Vol.21 No.3, pp.246 - 278

Accepted: 11 Apr 2024
Published online: 30 Apr 2025 *

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