Title: Career development and employee loyalty affect company commitment and performance in small and medium-sized enterprises in the northeast region of Vietnam

Authors: Trinh Quynh Le; Pham Hoang Hien

Addresses: Finance and Banking Faculty, Thu Dau Mot University, Binh Duong, Vietnam ' Becamex Business School, Eastern International University, Binh Duong Province, Vietnam

Abstract: In the northeast region, Vietnam, career development and employee loyalty affect organisational commitment and performance productivity in SMEs. The study uses social exchange theory (SET) to examine how career development possibilities build loyalty and commitment and how organisational support affects employee behaviour. Five hypotheses were tested using structural equation modelling (SEM) on 437 SMEs employees. The results show that career development and employee loyalty boost organisational commitment and performance productivity. Organisational commitment also mediates career development and employee loyalty effects on performance productivity. These findings show that a supportive workplace boosts employee loyalty and dedication, boosting SMEs success. Also discussed are ways SMEs managers and policymakers can boost employee engagement and organisational performance.

Keywords: career development opportunities; employee loyalty; organisational commitment; performance productivity; small and medium-sized enterprises; SMEs.

DOI: 10.1504/IJEWE.2025.145492

International Journal of Environment, Workplace and Employment, 2025 Vol.9 No.1, pp.59 - 71

Received: 30 Nov 2024
Accepted: 05 Feb 2025
Published online: 01 Apr 2025 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article