Title: Do cognitive and behavioural trust matter when inclusive leadership influences organisational citizenship behaviour among policemen?

Authors: Linus Jonathan Vem; Peter Emmanuelz Omaye; Danjuma Nimfa Tali; Abel Daniel Ochigbo

Addresses: Faculty of Management Sciences, Department of Business Administration, University of Jos, Jos, 234, Nigeria ' Faculty of Management Sciences, Department of Business Administration, University of Jos, Jos, 234, Nigeria ' Faculty of Management Sciences, Department of Business Administration, University of Jos, Jos, 234, Nigeria ' Faculty of Management Sciences, Department of Business Administration, University of Jos, Jos, 234, Nigeria

Abstract: The need to maintain citizenship behaviour among employees is critical for organisational success. This study seeks to explore the factors that determine organisational citizenship behaviour (OCB) by assessing the predictive role of inclusive leadership (IL) through cognitive and behavioural trust underpinned by social exchange theory (SET). Data was collected from officers and men of the Nigeria Police using two different questionnaires. The officers reported on the men's citizenship behaviour, and the men reported the officers' level of trust and inclusive leadership. In all, a usable response of 165 each were obtained from the two sources surveyed. The hypothesised relationships were analysed using SMART-PLS 4, a structural equation modelling (SEM)-based tool. The results suggest that IL has a positive and significant effect on OCB. Behavioural and cognitive trust mediate the relationship between IL and OCB. Some theoretical and practical implications of the findings were discussed.

Keywords: inclusive leadership; cognitive trust; behavioural trust; organisational citizenship behaviour; police.

DOI: 10.1504/IJCLM.2025.144697

International Journal of Complexity in Leadership and Management, 2025 Vol.4 No.1, pp.36 - 54

Received: 02 Apr 2023
Accepted: 21 Jul 2024
Published online: 27 Feb 2025 *

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