Title: Social and environmental disclosure and supply chain performance: mediating role of firm reputation

Authors: Edmond Yeboah Nyamah; Elsie Aabeyir; Gloria Kakrabah-Quarshie Agyapong

Addresses: Department of Marketing and Supply Chain Management, School of Business, University of Cape Coast, Ghana ' Department of Marketing and Supply Chain Management, School of Business, University of Cape Coast, Ghana ' Department of Marketing and Supply Chain Management, School of Business, University of Cape Coast, Ghana

Abstract: Considering the increase in demand for social and environmental disclosures by stakeholders, this research clarified the mediating role firm reputation plays between social and environmental disclosure and manufacturing firm supply chain's performance in a developing economy by employing the quantitative research approach, positivism paradigm, and an explanatory design. Using IBM SPSS version 26 and SmartPLS 4 software, a credible dataset of 178 respondents was compiled out of 331 mineral water companies certified by the Food and Drugs Authority in Accra. The findings indicated that environmental and social disclosures positively and significantly improve the supply chain performance of manufacturing firms. In addition, the predicted relationship between social and environmental disclosure and supply chain performance is partially mediated by firm reputation. The result of this study implies that, for mineral water companies' supply chain performance to improve, it is prudent to consider environmental and social disclosures as well as enhancing firms' reputations.

Keywords: environment; social; reputation; supply chain; performance.

DOI: 10.1504/IJSCOR.2024.144581

International Journal of Supply Chain and Operations Resilience, 2024 Vol.6 No.2, pp.177 - 200

Received: 04 Sep 2023
Accepted: 01 Mar 2024
Published online: 23 Feb 2025 *

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