Title: Analysis of efficiency productivity and competitiveness in organisations

Authors: José Morelos Gómez; María Gabriela Fals Galezo; Joshuar Andrés Álvarez Herrera

Addresses: Faculty of Economic Sciences, University of Cartagena, Cartagena, Colombia ' Faculty of Economic Sciences, University of Cartagena, Cartagena, Colombia ' Faculty of Economic Sciences, University of Cartagena, Cartagena, Colombia

Abstract: Efficiency and productivity are key factors for organisations that promote greater competitive advantages. In this article the different tools, techniques and methods to increase them were analysed. A rational, qualitative and descriptive meta-analysis was carried out through an exhaustive review of scientific articles from the Scopus database, in a time horizon of 2015 to 2020, with which 526 articles were found, after reviewing the A summary of each of them and reading their content in depth were filtered to 33 articles, subsequently, a final selection of 25 articles was made, the results of which respond directly to the research questions formulated, with the selection criteria: ten most cited articles, ten most recent publications and five most cited reviews. The results obtained showed that the use of information technologies in operations and in the management system of a company positively influence the increase in efficiency and productivity and added value against the competition, as well as the implementation of the tools that allow the development of environmental and organisational sustainability.

Keywords: efficiency; productivity; competitiveness; productivity tools; sustainability.

DOI: 10.1504/IJPQM.2025.143962

International Journal of Productivity and Quality Management, 2025 Vol.44 No.1, pp.90 - 110

Received: 08 Mar 2023
Accepted: 11 Mar 2023
Published online: 16 Jan 2025 *