Title: IT culture: its impact on communication and work relationships in business

Authors: Jeretta Horn Nord, G. Daryl Nord, Sandra Cormack, Aileen Cater-Steel

Addresses: Management Information Systems, William S. Spears School of Business Oklahoma State University, Stillwater, Oklahoma 74078, USA. ' Management Information Systems, William S. Spears School of Business Oklahoma State University, Stillwater, Oklahoma 74078, USA. ' New England Strategic Alliance of Councils, Armidale, New South Wales, Australia. ' Faculty of Business, University of Southern Queensland, Toowoomba 4350 Queensland, Australia

Abstract: Establishing an effective relationship between business and Information Technology (IT) professionals is essential for organisational success in today|s competitive global economy. Despite many attempts to improve the IT-business relationships, tensions still exist. The cultural differences between business and IT have recently been blamed for these tensions. However, academic research on IT culture is lacking. This paper discusses and compares seven widely reported models for assessing organisational culture. From this, an appropriate model is selected and applied using a multiple case study approach to explore the culture of the IT group in five Australian organisations.

Keywords: IT-business relationship; IT subculture; organisational culture; information technology; information management; communication; work relationships; Australia.

DOI: 10.1504/IJIIM.2007.014373

International Journal of Intercultural Information Management, 2007 Vol.1 No.1, pp.85 - 107

Available online: 03 Jul 2007 *

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