Title: The mediating role of supply chain visibility on the relationship between using disruptive technology and supply chain performance

Authors: Özden Özkanlısoy; Füsun Bulutlar

Addresses: Yeditepe University, Istanbul, 34158, Turkey ' Department of International Trade of Business, Yeditepe University, Istanbul, 34755, Turkey

Abstract: The COVID-19 pandemic and later supply chain disruptions highlighted the need to re-evaluate current approaches in supply chains, the critical role of using disruptive technologies in dealing with disruptions, enabling end-to-end visibility, and creating more resilient supply chains. The study investigated the indirect effect of supply chain visibility (SCV) on the relationship between using disruptive technology and supply chain performance by utilising path analysis with latent variables. In this way, it helps supply chains achieve superior performance by enhancing visibility and focusing on technologies that will boost visibility in the technology investments. Moreover, the study encourages companies that have not initiated digital transformation to make transformation decisions by revealing the direct effects of technology and visibility on supply chains. The study was performed in four stages, and the sample size was 393 companies. The study will contribute considerably to the basis for further studies and the future's supply chains.

Keywords: disruptive technology; fourth industrial revolution; scale development; SCV; supply chain visibility; supply chain performance; structural equation modelling.

DOI: 10.1504/IJVCM.2024.143683

International Journal of Value Chain Management, 2024 Vol.15 No.2, pp.163 - 191

Received: 29 Jun 2024
Accepted: 03 Nov 2024
Published online: 03 Jan 2025 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article