Title: Development of a conceptual benchmarking framework for the construction industry

Authors: Joseph Kwame Ofori-Kuragu

Addresses: School of Engineering and Science, Faculty of Science and Engineering, Anglia Ruskin University, Bishop Hall Lane, Chelmsford CM1 1SQ, UK

Abstract: Existing benchmarking frameworks and performance measurement tools are not suitable for the construction industry due to the industry's peculiarities. This paper explores the development of a dedicated benchmarking framework for the construction industry which can be used by construction firms to benchmark their performance against the performance of global leaders. Existing benchmarking frameworks and global performance ranking models identified from literature were reviewed. The strengths and weaknesses of the frameworks and models were identified and have been adapted in developing the benchmarking framework dedicated to the construction industry. The framework was tested using validation interviews with four international construction industry experts and later through an online survey of construction professionals. The benchmarking framework in this paper is the first such framework dedicated to the construction industry. It provides a simple, cost-effective approach to benchmarking that construction firms, including those with little to no benchmarking experience can use.

Keywords: benchmarking; benchmarking framework; performance measurement; performance improvement.

DOI: 10.1504/IJBPM.2025.143645

International Journal of Business Performance Management, 2025 Vol.26 No.1, pp.83 - 103

Received: 04 Apr 2022
Accepted: 23 Jun 2023
Published online: 03 Jan 2025 *