Title: Selecting strategically compatible information technology infrastructure projects for sustainable operations and development

Authors: Ziqi Liao

Addresses: Hong Kong Baptist University, Kowloon, Hong Kong, China

Abstract: This article explores the evaluation and selection of strategically compatible information technology (IT) infrastructure projects for sustainable operations and development in a high technology manufacturing firm. The present analytic evaluation model serves as a multiple criteria decision-making framework which enables decision makers to intuitively assess strategic criteria and project alternatives. The pairwise comparisons of strategic criteria and pairwise comparisons of project alternatives result in normalised composite weights that suggest relative priorities of project alternatives. The model can be customised to cope with several different strategic requirements in response to emerging challenges in competitive environments. Therefore, it can be applied to facilitate the evaluation and selection of strategically compatible IT infrastructure projects in different contexts. The findings have theoretical and practical implications for strategic IT infrastructure development.

Keywords: information technology infrastructure; analytic hierarchy process; AHP; project evaluation and selection; operations management; technology management; strategic management.

DOI: 10.1504/IJSOM.2024.143228

International Journal of Services and Operations Management, 2024 Vol.49 No.4, pp.539 - 549

Received: 27 Oct 2022
Accepted: 31 Oct 2022
Published online: 10 Dec 2024 *

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