Title: Prominent factors causing quality issues in government social housing construction in South Africa

Authors: Christopher Amoah

Addresses: Department of Quantity Surveying and Construction Management, University of the Free State, Bloemfontein, South Africa

Abstract: This study intended to identify prominent factors causing quality issues in government social housing construction in South Africa. A quantitative research approach was used for the data analysis. Survey questionnaires were administered to professionals with experience with social housing construction in South Africa. The data received were analysed using Statistical Package for Social Science to calculate the identified factors' mean and standard deviation values. The research revealed corruption on the part of the government, procurement officers' nepotism, corruption on the part of the contractors, lack of government quality performance objectives, and lack of political accountability, among others, as the prominent factors causing quality issues in social housing construction. This study benefits the government and construction stakeholders concerned with delivering social housing by making them aware of the prominent factors driving quality problems and helping them to institute pragmatic measures to address the quality-related issues in social housing construction.

Keywords: prominent factors; quality issues; government; social housing; South Africa.

DOI: 10.1504/IJPQM.2024.143223

International Journal of Productivity and Quality Management, 2024 Vol.43 No.4, pp.423 - 439

Received: 19 Oct 2022
Accepted: 20 Feb 2023
Published online: 10 Dec 2024 *

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