Title: Predictors affecting the quality of work life of street vendors

Authors: K.R. Ramprakash; K. Vigneshwar; Louie Albert; Kishore Kunal

Addresses: Loyola Institute of Business Administration, Chennai, China ' Loyola Institute of Business Administration, Chennai, China ' Loyola Institute of Business Administration, Chennai, China ' Loyola Institute of Business Administration, Chennai, China

Abstract: The study aims to analyse the predictors influencing quality of work life (QWL) of hawkers. The study is based on primary data collected from 1,200 hawkers in Tamil Nadu. In this study, maximum variation sampling was used to select eight districts from the state. Within the eight districts, a spatially stratified sample was used to select 150 hawkers per district for the study. As the data lacks multivariate normality, PLS-SEM is considered an appropriate method to study the predictors influencing QWL of hawkers. In terms of hawkers' work-life balance, fair compensation, and physical work environment, it has been discovered that these factors significantly improve their quality of work-life, but workplace stress, harassment, and sexual abuse significantly worsen it.

Keywords: quality of work life; QWL; hawkers; street vendors; harassment; sexual abuse.

DOI: 10.1504/IJPQM.2024.142317

International Journal of Productivity and Quality Management, 2024 Vol.43 No.3, pp.407 - 421

Received: 20 Nov 2022
Accepted: 18 Feb 2023
Published online: 21 Oct 2024 *

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