Title: Present state and future directions of mobile payments system: a historical and bibliographic examination

Authors: Varun Kesavan; Kandaswamy Sakthi Srinivasan

Addresses: VIT Business School, Vellore Institute of Technology, VIT University, Vellore, India ' VIT Business School, Vellore Institute of Technology, VIT University, Vellore, India

Abstract: M-payments or mobile payments are fast becoming the norm since they minimise the need for traditional currency in a variety of everyday situations. Seldom have bibliometric studies been conducted in mobile payments research. The aim of this research is to examine the current level of research on M-payment systems. This research targets to provide a comprehensive review of the research on smartphone payments. This study investigates both scholarly articles and open-access studies. The articles published between 2010 and 2022 were selected using the Scopus database. During the first search, 2,400 papers were located, however only 662 were included in the research. The bibliometric analysis is conducted using the Biblioshiny R-studio. Throughout history, there has been a rising tendency in the rate of publishing. India, USA, and China are three major benefactors. Extensive study on mobile payments, mobile payments, financial inclusion, FinTech, and mobile money has been conducted. This examination of mobile payments, mobile payment, FinTech, mobile money, and mobile banking address knowledge gaps, organises essential themes, adds to the current literature, and sets the way for future scholars.

Keywords: payment systems; technological change; mobile payments system; bibliometric analysis; Bibliometrix; Science mapping; Scopus database.

DOI: 10.1504/IJPMB.2024.142145

International Journal of Process Management and Benchmarking, 2024 Vol.18 No.3, pp.329 - 351

Received: 05 Jun 2023
Accepted: 12 Jun 2023
Published online: 10 Oct 2024 *

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