Title: Conceptualising the leader-member emotional exchange model

Authors: Mirali Seyed Naghavi; Fatemeh Gheitarani; Seyyed Mohammad Toghra

Addresses: Public Administration Department, Faculty of Management and Accounting, Allameh Tabataba'i University, Tehran, Iran ' Public Administration Department, Faculty of Management and Accounting, Allameh Tabataba'i University, Tehran, Iran ' Public Administration Department, Faculty of Management and Accounting, Farabi Campus, Tehran University, Farabi, Iran

Abstract: Leadership is indeed one of the most important organisational concepts to lead humans in the organisation and gain organisational goals. Different researchers have investigated the dimensions of leadership in the organisation in the past. This paper is trying to find the connection between Hochschild's emotional work theory and Graen's leader-member exchange theory. Few researchers have been investigating the effect of emotional work on leadership job and its effect on the quality of exchange between leader and member in organisation. Therefore, presenting a model that consists of emotional exchanges between leader and member according to emotional work dimensions like surface and deep acting and emotional contagion can be a good departure point to investigate in this area. This paper is trying to synthesise the results of other researchers in the area of emotional work, emotional regulation, emotional contagion and leader-member exchange theory into a single comprehensive model.

Keywords: emotional work; leadership; leader-member exchange theory; emotional contagion; emotional regulation; leader-follower emotional exchange model.

DOI: 10.1504/EJIM.2024.140924

European Journal of International Management, 2024 Vol.24 No.2, pp.336 - 352

Accepted: 16 Apr 2020
Published online: 04 Sep 2024 *

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