Title: The examination of studies regarding quality in higher education: a bibliometric analysis

Authors: Merve Acer; Gökhan Kılıçoğlu

Addresses: School of Foreign Languages, Başkentt University, Ankara, Turkey ' Faculty of Education, Eskisehir Osmangazi University, Eskisehir, Turkey

Abstract: This study aims to examine 2094 Scopus-indexed articles on 'quality in higher education' using bibliometric analysis and science mapping. It sheds light on the current state and trends in this field and offers solutions based on identified needs through science mapping. VOSviewer, a bibliometric analysis and mapping software, served as the foundation, while analytical tools in Scopus and Microsoft Excel were used as supplements. The study identified authors and studies with the highest Scopus citations, highlighted the most successful journal ('Quality Assurance in Education') and identified the top countries (UK, USA, Australia). Social sciences and educational sciences departments were found to publish the most in this field. Key sub-topics include measurement scales for quality, Total Quality Management (TQM), student satisfaction as 'customers', distance education and sustainability issues. The study concludes with discussions on the results and suggestions for future research on quality in higher education.

Keywords: quality studies; the quality in higher education; higher education; universities; bibliometric analysis.

DOI: 10.1504/IJMIE.2024.140899

International Journal of Management in Education, 2024 Vol.18 No.5, pp.426 - 452

Received: 24 Jul 2023
Accepted: 13 Dec 2023
Published online: 03 Sep 2024 *

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