Title: Unveiling the dynamics of residential satisfaction in Surat's low-cost housing communities

Authors: Gopal Goswami; Hemantkumar P. Bulsara

Addresses: Department of Management Studies, Sardar Vallabhbhai National Institute of Technology, Surat, Gujarat, India ' Department of Management Studies, Sardar Vallabhbhai National Institute of Technology, Surat, Gujarat, India

Abstract: The concept of residential satisfaction is multifaceted and encompasses various aspects contributing to the overall well-being and contentment of individuals residing in low-cost housing. This study aims to investigate the factors influencing residential satisfaction among low-cost housing residents, including dwelling characteristics, support services, accessibility to facilities, and the social environment. The research emphasises the importance of housing features such as adequate living space, structural quality, and amenities, along with integrated support services tailored to the diverse needs of residents. These housing qualities are highlighted as significant findings in the research. Additionally, the study underscores the value of access to essential facilities like public transportation, retail outlets, and educational institutions, as well as the role of the social environment in fostering community engagement, social support, and safety. The findings contribute to a deeper understanding of the factors shaping residential happiness in low-cost housing communities, providing valuable insights for policymakers and housing providers in developing sustainable and inclusive housing solutions.

Keywords: residential satisfaction; housing characteristics; support services; accessibility; social environment; public low-cost housing; Indian housing schemes; PMAY; socio-cultural characteristics; community engagement.

DOI: 10.1504/IJPM.2024.140606

International Journal of Procurement Management, 2024 Vol.21 No.1, pp.48 - 65

Received: 22 Jul 2023
Accepted: 02 Aug 2023
Published online: 28 Aug 2024 *

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