Title: Re-engaging employees during COVID-19 pandemic - with special reference to Indian IT companies

Authors: Rajeesh Viswanathan; Mohsin Khan; N. Sarathlal

Addresses: Department of International Business – SOM, Pondicherry University, Pondicherry, India ' Department of Management Studies, Madanapalle Institute of Technology and Science, Andhra Pradesh, India ' Training and Development Department, EMCO – Qatar, Doha, Qatar

Abstract: The motive of the study is to analyse the challenges of managers in IT sectors in re-engaging employees during the COVID-19 pandemic a situation when layoff was the buzz across the globe as organisations had come to a standstill. Every sector across the globe was affected and the fear of job uncertainty started looming. To motivate and reengage employees and rebuild trust had become a nightmare in such a scenario where in the future was bleak. In this exploratory study among IT employees, the multistage random sampling method is used to collect the data with a structured questionnaire. It was inferred from the study that the level of job security, adaptability, psychological availability, supportive supervision and employee engagement is low among the employees in this strong assertive situation, but employee reengagement is positively influenced by job security, adaptability, psychological availability, supportive supervision.

Keywords: job security; adaptability; psychological availability; supportive supervision; IT companies; COVID-19; re-engagement.

DOI: 10.1504/IJBEX.2024.140345

International Journal of Business Excellence, 2024 Vol.33 No.3, pp.324 - 340

Received: 17 Nov 2020
Accepted: 20 Mar 2021
Published online: 05 Aug 2024 *

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