Title: The consequences of efficient communication on operational efficiency

Authors: Mohammed Hasan Ali Al-Abyadh; Iskandar Muda; Budhi Sagar Mishra; Aram Jawhar Mohammad; Bestoon Othman; Arup Roy Chowdhury

Addresses: Department of Special Education, College of Education in Wadi Alddawasir, Prince Sattam Bin Abdulaziz University, Saudi Arabia ' Department of Doctoral Program, Faculty Economic and Business, Universitas Sumatera Utara, Medan, Indonesia ' Department of Management, L.N. Mishra College of Business Management, Bihar, India ' Department of Management Information System, Shaqlawa Technical College, Erbil Polytechnic University, Erbil, Iraq ' Department of Business Administration, Koya Technical Institute, Erbil Polytechnic University, Erbil, Iraq; Department of Business Administration, College of Administration and Economics, Nawroz University, Duhok, Iraq ' Department of Human Resources, School of HRM, XIM University, Bhubaneswar, India

Abstract: Conversation is a crucial and essential part of the organisation since it successfully promotes managers, which impacts organisational administration and outcomes. The systems theory is used in this important study to evaluate how communication firm outcomes. In meeting its goals, the study's objectives were to determine the theory-based network characteristics that impact effective interaction and then design a communication model that considers these aspects. In the study, the organisational culture serves as a facilitator as it evaluates the effect of efficient communication on firm success. The information was gathered from a few people employed by businesses in a country's IT and telecom sectors. The study's findings indicate that good communication favours organisational performance, but if an organisation's culture is not supportive, performance will suffer. The findings of this study suggest that management should support and develop a culture of good communication both within and between enterprises to boost performance.

Keywords: effective communication; performance; knowledge management; organisational; performance; organisational culture.

DOI: 10.1504/IJEF.2024.139581

International Journal of Electronic Finance, 2024 Vol.13 No.3, pp.298 - 316

Received: 07 Jan 2023
Accepted: 14 Mar 2023
Published online: 04 Jul 2024 *

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