Title: Talent management practices and the motivation of female employees of five-star hotels in Antalya, Turkey

Authors: Jeetesh Kumar; Gül Erkol Bayram; Ridhima Sharma; Marco Valeri; Shakeel Basheer

Addresses: Faculty of Social Sciences and Leisure Management, School of Hospitality, Tourism & Events, Centre for Research and Innovation in Tourism (CRiT), Taylor's University, Subang Jaya, 47500, Selangor, Malaysia; Sustainable Tourism Impact Lab, Taylor's University, Subang Jaya, 47500, Selangor, Malaysia ' School of Tourism and Hospitality Management, Department of Tour Guiding, Sinop University, 57000, Sinop, Turkey ' Vivekananda Institute of Professional Studies-TC (VIPS-TC), Guru Gobind Singh Indraprastha University (GGSIPU), Pitampura, 110034, New Delhi, India ' Faculty of Economics, Niccolo Cusano University, 00166 Roma RM, Italy; Faculty of Social Sciences and Leisure Management, Taylor's University, Subang Jaya, 47500, Selangor, Malaysia ' Department of Tourism and Airlines, Lovely Professional University, 144411, Punjab, India

Abstract: This study analyses various factors' impact on female employees' perceptions of talent management practices. These factors include trust, self-efficacy, organisational support, job satisfaction, and competence, affecting intrinsic and extrinsic motivation. By employing quantitative methodology with a non-probability convenience sampling approach, 438 responses were gathered from women employed full-time in five-star hotels in Antalya, Turkey. The findings validate the links between motivation, job satisfaction, and staff retention. Moreover, trust in management, self-efficacy, institutional support, and competence are positively associated with intrinsic motivation. However, job satisfaction does not influence extrinsic motivation. The study enhances the theoretical groundwork of talent management, which is crucial for strategic implementation and achieving goals.

Keywords: talent management; organisational support; motivation; female employees' perception; job satisfaction in the hospitality sector; Turkey.

DOI: 10.1504/IJTP.2024.138401

International Journal of Tourism Policy, 2024 Vol.14 No.3, pp.290 - 309

Received: 04 May 2023
Accepted: 04 Sep 2023

Published online: 02 May 2024 *

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