Title: Factors affecting job performance of public servants in the fisheries sector - an empirical investigation in coastal and island areas of Vietnam

Authors: Danh Nam Nguyen; Thi Ngoc Lan Uong

Addresses: East Asia University of Technology, Trinh Van Bo Street, Nam Tu Liem District, Hanoi City, Vietnam ' Vietnam National University, Hanoi, University of Economics and Business, E4, 144 Xuan Thuy Street, Cau Giay District, Hanoi City, Vietnam

Abstract: The study aims to analyse the impact of human resource management practices, job satisfaction, and organisational commitment on job performance of public servants. Data was collected by 350 public servants working at the Sub-Department of Fisheries in five provinces representing the coastal and island areas of Vietnam. The structural equation modelling (SEM) was applied to evaluate the impact of human resources management practices, job satisfaction, and organisational commitment on job performance. The findings revealed a positive impact of human resources management practices on organisational commitment, job satisfaction and job performance. In addition, organisational commitment has a positive impact on the job satisfaction of public servants. Besides, job satisfaction and organisational commitment are positively correlated with job performance. The findings of the study suggested several significant implications for the Sub-Department of Fisheries in five coastal provinces of Vietnam to increase organisational commitment, job satisfaction, and job performance of public servants.

Keywords: human resources management practices; job satisfaction; public servants; organisational commitment; job performance; Vietnam.

DOI: 10.1504/IJSEM.2024.138353

International Journal of Services, Economics and Management, 2024 Vol.15 No.3, pp.290 - 310

Received: 20 Nov 2021
Accepted: 17 Mar 2023

Published online: 01 May 2024 *

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