Title: Prevention of corruption: a tool to improve the quality of services in organisations

Authors: Mansoureh Jahani Doghezloo; Maryam Mokhtari Dinani; Abbas Rezaei Pandari; Asghar Afshar Jahanshahi

Addresses: Department of Sport Management, Faculty of Sport Sciences, Alzahra University, Tehran, Iran ' Department of Sport Management, Faculty of Sport Sciences, Alzahra University, Tehran, Iran ' Department of Operations Research, Faculty of Management and Economy, Tarbiat Modares University, Tehran, Iran ' IPADE Business School, Calle Floresta 20, Claveria, Azcapotzalco, 02080 Ciudad de México, CDMX, Mexico

Abstract: Sport corruption is a global phenomenon, threatening the integrity of the sport industry. The goal of this study was to introduce and design a model of factors affecting the prevention of administrative-financial corruption in Iranian sport organisations. The population used in this research included all sport experts and executives in Iran. The number of 14 factors was accordingly selected as effective in preventing administrative-financial corruption. The relationship between these factors was analysed using interpretive structural modelling (ISM). Based on results, the factors fell into four categories: the factors 'fairness in payment' and 'avoidance of granting special privileges' at the highest (first) level while 'promotion of accountability' was at the lowest (fourth) level. 'Accountability enhancement' was also found as an independent variable in the model. Results widely support the view that 'promoting accountability' is the most important factor in the prevention of corruption in Iranian sports organisations.

Keywords: administrative-financial corruption; accountability; prevention; sports organisations; interpretive structural modelling; ISM.

DOI: 10.1504/IJPQM.2024.138152

International Journal of Productivity and Quality Management, 2024 Vol.42 No.1, pp.34 - 49

Received: 22 Oct 2021
Accepted: 29 Apr 2022

Published online: 30 Apr 2024 *

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