Title: An analysis of policy prospective of taxi aggregators and consumers in digital eco-system

Authors: Ayush Goel; Gurudev Sahil

Addresses: Christ School of Law, CHRIST (Deemed to be University), Pune, Lavasa Campus, India ' Christ School of Law, CHRIST (Deemed to be University), Pune, Lavasa Campus, India

Abstract: The term 'digital trade' is becoming more prevalent in the modern era. Newer company structures have evolved to replace traditional methods with online companies as digitalisation has become the standard. Taxi aggregators are one of the most prevalent digital business concepts. With this particular model, which is now known as taxi aggregators, you may quickly book a cab using your smartphone for transportation inside and outside the city limits. They are also inexpensive to use. Nevertheless, as lawmakers created new and revised rules to control these business models, the last two years have been very difficult for application-based taxi providers like Ola and Uber. The regulations are being developed by legislators in several nations, but the pace and the scope are much slower than necessary. This essay will examine past and present taxi market scenarios before suggesting ways to enhance them in the future.

Keywords: taxi-aggregator; intermediaries; sharing-economy; digital business model; e-commerce; motor vehicle rules 2020; product liability; data confidentiality; consumer protection act 2019; online software system; innovative technology.

DOI: 10.1504/IJIE.2024.137685

International Journal of Intelligent Enterprise, 2024 Vol.11 No.2, pp.120 - 140

Received: 02 Aug 2022
Accepted: 19 Aug 2023
Published online: 02 Apr 2024 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article