Title: Diffusion of Industry 4.0 technologies in logistics: learning from past and future direction

Authors: Vijay Prakash Sharma; Surya Prakash; Ranbir Singh; Bharti Ramtiyal

Addresses: School of Engineering and Technology, BML Munjal University, Gurugram, Haryana, 123413, India ' Operations Management Department, Great Lakes Institute of Management Gurgaon, Bilaspur, Gurgaon, Haryana, 122413, India ' School of Engineering and Technology, BML Munjal University, Gurugram, Haryana, 123413, India ' Department of Management Studies, Graphic Era Deemed to be University, Dehradun, Uttarakhand, 248002, India

Abstract: The proposed research work contributes toward the analysis of various technologies of Industry 4.0 (I4.0) relevant to logistics management (LM). The study presents a holistic view of I4.0.T diffusion in LM and is intended to provide an assessment of the current literature work. The internet of things (IoT) is the most prominent technology under the umbrella of technologies in I4.0 contributing toward efficient and speedy last-mile delivery (LMD). The review article examines the progress of the research area over the past 11 years and highlights the technological requirements and challenges that the introduction of I4.0 is facing for LM. This will help researchers and industries assess the influence of I4.0.T to make logistics services more efficient, reliable, and risk-free in the changing 21st century. This review paper will present the current scenario of technological advancement in the field of logistics and provide future research directions.

Keywords: Industry 4.0 technologies; logistics management; last-mile delivery; LMD; internet of things; IoT; artificial intelligence.

DOI: 10.1504/IJIE.2024.137681

International Journal of Intelligent Enterprise, 2024 Vol.11 No.2, pp.176 - 202

Received: 19 Nov 2022
Accepted: 05 May 2023
Published online: 02 Apr 2024 *

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