Title: Satisfaction level of auto-rickshaw owners towards the adoption of compressed natural gas: a case study of Ranchi, India

Authors: Md. Saifullah Khalid

Addresses: Usha Martin University, Village Narayansoso, Near Angara Block Office, Ranchi – Purulia Highway, Angara, Ranchi – 835103, Jharkhand, India

Abstract: The state government of Jharkhand (India) is planning to phase out a large number of vehicles that run on traditional fuels, replacing them with CNG or battery-powered vehicles as part of a significant push toward clean mobility and pollution control. According to the state transportation department, around 5 lakh vehicles are registered each year, and the department hopes to register nearly half a million electric, CNG, or battery-powered vehicles once the policy is implemented. Many auto-rickshaw operators, on the other hand, have already switched to CNG vehicles. In these conditions, it is important to know if the owners of these vehicles are happy with the CNG auto-rickshaws that have been introduced. A survey of operators of CNG auto-rickshaws was carried out to determine this empirically. The data were analysed using the analysis of variance method (ANOVA). The result showed that there was a significant relationship between the working hour and the satisfaction level of auto-rickshaw owners towards the adoption of CNG at the p < 0.05 level for the three conditions [F (3, 63) = 3.588, p = 0.018]. However, no significant relationships were found between other demographic factors (age, number of dependents) and the satisfaction level of auto-rickshaw owners towards the adoption of CNG.

Keywords: CNG; auto-rickshaw; satisfaction; sustainable transportation; intermediate public transport; IPT; ANOVA; India.

DOI: 10.1504/IJBEM.2024.137665

International Journal of Business and Emerging Markets, 2024 Vol.16 No.2, pp.261 - 274

Received: 15 Jun 2022
Accepted: 12 Apr 2023
Published online: 02 Apr 2024 *

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