Title: Communication, leadership and team motivation as drivers of success in project management - development of a conceptual framework

Authors: Teresa Barros; Nelson Duarte; Marisa Machado

Addresses: IRIEM, Hong Kong; ISCAP, Instituto Politécnico do Porto, Rua Jaime Lopes Amorim s/n, 4465-004, S. Mamede de Infesta, Portugal ' INESCTEC, ESTG, Instituto Politécnico do Porto, Rua do Curral, Margaride, 4610-156, Felgueiras, Portugal; IRIEM, Hong Kong ' ESTG, Instituto Politécnico do Porto, Rua do Curral, Margaride, 4610-156, Felgueiras, Portugal

Abstract: The importance and the impact of communication in every domain that deals with human resources is undeniable. Yet, as far as the authors' knowledge concerns, the research has been mostly developed in the human resources field. In the project management field, the research developed is still scarce. Yet, some authors emphasise the role of the project managers' communication with teams, and the importance of the project management teams on the success of projects. Therefore, this paper aims to analyse the influence of the communication styles and leadership of the project managers on the motivation of the teams and the success of projects. Literature was reviewed and exploratory research was developed using a qualitative methodology (content analysis of eight semi-structured interviews). A conceptual framework was developed. The results suggest that communication style and leadership are related and impact the teams' motivation and the projects' success.

Keywords: communication; leadership; motivation; project management; project success.

DOI: 10.1504/IJLC.2024.137493

International Journal of Learning and Change, 2024 Vol.16 No.2/3, pp.171 - 190

Received: 15 Sep 2022
Accepted: 21 Feb 2023

Published online: 21 Mar 2024 *

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