Title: The mediating role of supply chain flexibility on the effect of supply chain risk management on business performance: insights from the manufacturing sector in Zimbabwe

Authors: Lovemore Chikazhe; Nyasha Chingosho; Rangarirai Mbizi; Shepherd Murebwa; Tendai Silvaziso Mandere; Estery Chinyani

Addresses: Department of Consumer Sciences, Chinhoyi University of Technology, Private Bag 7724, Chinhoyi, Zimbabwe ' Graduate Business School, Chinhoyi University of Technology, Private Bag 7724, Chinhoyi, Zimbabwe ' Department of Accounting, Chinhoyi University of Technology, Private Bag 7724, Chinhoyi, Zimbabwe ' Department of Entrepreneurship, Chinhoyi University of Technology, Private Bag 7724, Chinhoyi, Zimbabwe ' Business Department, Ba Isago University, Botswana ' Institute of Long Life Learning, Chinhoyi University of Technology, Zimbabwe

Abstract: An efficient and competitive supply chain is characterised by the smooth flow of business that generates more sales, reduced costs and improved services or goods. The major objective of the current study was to test the mediating role of supply chain flexibility on the effect of supply chain risk management on business performance. A cross-sectional survey of 240 respondents was randomly selected from the manufacturing sector in Harare, Zimbabwe to participate in the study. The study established that supply chain flexibility partially mediates the effect of supply chain risk management on business performance. The empirical results enlighten managers within the manufacturing sector to enhance supply chain flexibility as it helps to improve the relationship between supply chain risk management and business performance.

Keywords: business performance; supply chain flexibility; SCF; supply chain risk management; SCRM; manufacturing sector; Zimbabwe.

DOI: 10.1504/IJBPSCM.2023.136625

International Journal of Business Performance and Supply Chain Modelling, 2023 Vol.14 No.4, pp.450 - 467

Received: 03 Mar 2023
Accepted: 21 Dec 2023
Published online: 08 Feb 2024 *

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