Title: Dimensions and drivers of medical tourism industry: a systematic review of qualitative evidence

Authors: Neha Malhotra; Kartik Dave

Addresses: SBPPSE, AUD Kasmere Gate Campus, Lothian Road, Kashmere Gate, Delhi 110006, India ' SBPPSE, AUD Kasmere Gate Campus, Lothian Road, Kashmere Gate, Delhi 110006, India

Abstract: The 21st century has seen an upsurge in the demand for global healthcare services and one such niche sector of this rapidly growing market is medical tourism. The rising disparity in healthcare costs is fulling the growth of medical tourists to emerging markets, especially those with advance healthcare facilities and a proximity to developed countries. The interesting pace of this industry has received a growing curiosity from both researchers and practitioners. But most extant research still ignores the factors of competitiveness of a medical tourism destination. Against this backdrop, the present study seeks to identify and analyse the dimensions and drivers of the medical tourism industry. It does so by systematically synthesising qualitative studies that elicit views of various stakeholders - practitioners, management, government, industry associations, facilitators and the academia.

Keywords: medical tourism; health tourism; destination competitiveness; drivers; systematic review.

DOI: 10.1504/IJBG.2024.135998

International Journal of Business and Globalisation, 2024 Vol.36 No.1, pp.60 - 82

Received: 09 Jul 2019
Accepted: 11 Feb 2020
Published online: 12 Jan 2024 *

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