Title: Project virtual teams: systematic literature review

Authors: Leandro Pereira; Carlos Jerónimo; Francisco Simões; Álvaro Dias; Renato Lopes da Costa; Rui Gonçalves

Addresses: Business Research Unit – BRU-IUL, ISCTE – Instituto Universitário de Lisboa, 1649-026 Lisboa, Lisbon, Portugal ' ISCTE – Instituto Universitário de Lisboa, WINNING Lab, 1649-026 Lisboa, Lisbon, Portugal ' ISCTE – Instituto Universitário de Lisboa, WINNING Lab, 1649-026 Lisboa, Lisbon, Portugal ' Universidade Lusófona de Humanidades e Tecnologias, ISCTE – Instituto Universitário de Lisboa, 1649-026 Lisboa, Lisbon, Portugal ' Business Research Unit – BRU-IUL, ISCTE – Instituto Universitário de Lisboa, 1649-026 Lisboa, Lisbon, Portugal ' PIAGET Almada, 2805-059 Almada, Portugal

Abstract: Virtual teams have been developing projects for decades, combining different expertise without the costs of relocation for organisations. Nowadays, due to the pandemic virtual teams are increasingly more common. These teams not only bring together different talent at reduced cost, but also promote sustainable practices. The goal of this paper is to provide an up-to-date systematic literature review (SLR) of virtual teams' research, focusing on papers published from 2015 to 2020. It was possible to identify nine topics that embrace all research: team dynamics, technology, leadership, communication, trust, performance, knowledge, project management and engagement. This work allowed to find solutions for issues raised in the past and achieve consensus in other aspects regarding best practices for virtual teams. Finally, areas still to be developed were identified, such as team mobility and its influence on workplace's perceptions, and sustainability and environmental benefits.

Keywords: virtual teams; projects; SLR; systematic literature review; team dynamics; technology; leadership; communication; trust; performance; knowledge; project management; engagement.

DOI: 10.1504/IJASM.2024.135370

International Journal of Agile Systems and Management, 2024 Vol.17 No.1, pp.15 - 45

Received: 05 Aug 2021
Accepted: 25 Nov 2021
Published online: 07 Dec 2023 *

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