Title: Enterprise resource planning: an integrated strategic framework

Authors: Sumit Chakraborty, Sushil K. Sharma

Addresses: Indian Institute of Management Calcutta, Joka, Diamond Harbour Road, Kolkata – 700104, West Bengal, India. ' Miller College of Business, Ball State University, Muncie, IN 47306, USA

Abstract: The implementation of ERP systems is a complex undertaking with wide-reaching impact on key stakeholders including staff and customers. As many as 90% of all initiated ERP implementation projects can be regarded as failures as a result of changes in scope, prolongation of the project time or simply budget overruns. This paper presents an integrated strategic framework that could be useful for identifying parameters which may help the ERP implementation process become successful. The integrated strategic framework is developed through a real case study implementation.

Keywords: enterprise resource planning; enterprise systems; ERP implementation; technology management; strategic framework.

DOI: 10.1504/IJMED.2007.013457

International Journal of Management and Enterprise Development, 2007 Vol.4 No.5, pp.533 - 551

Published online: 30 Apr 2007 *

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