Title: Working parents' burnout during COVID-19 pandemic: clinical examples and managerial implications

Authors: Alessandro Cavelzani

Addresses: Cesar Ritz Colleges, Englisch-Gruss-Strasse 43, CH-3902 Brig, Switzerland

Abstract: This paper aims to contribute in a qualitative way to the existing studies on employees' job stress and burnout by briefly illustrating real examples derived from the author's clinical practice. The goal is to reflect and learn from the pandemic crisis experience as some of the stress-factors continue to affect businesses in the current post-pandemic. The study presents three different cases of working parents in tourism and hospitality business that have experienced all severe stress and lack of company support during the COVID-19 pandemic and lockdown months ending in neglecting and maltreatment of their children. Parents also displayed difficulties focusing on job tasks, poor performance, negative attitude with colleagues, and disengagement from the company. Managerial implications particularly for tourism and hospitality are provided.

Keywords: stress; burnout; remote working; leadership; engagement; human resources management.

DOI: 10.1504/IJEWE.2023.134522

International Journal of Environment, Workplace and Employment, 2023 Vol.7 No.2, pp.121 - 129

Received: 12 Apr 2023
Accepted: 14 Apr 2023
Published online: 26 Oct 2023 *

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