Title: Examine the effects of inventory management practices on operational performance in war memorial hospital and Wedam Medical Center, Ghana

Authors: John Zunuo Tang; Augustine Anane

Addresses: C.K. Tedam University of Technology and Applied Sciences, P.O. Box 24, Navrongo, Ghana ' Sunyani Technical University, P.O. Box 206, Sunyani, Ghana

Abstract: The study concentrated on the effects of inventory management practices on operational performance in War Memorial Hospital and Wedam Medical Center in Upper East Region of Ghana. The study used descriptive research design. A total of 155 respondents were sampled from both hospitals. The study found out that economic order quantity, enterprise resource planning and just in time was the inventory management systems that were widely employed in the hospitals facilities. The study concludes that, aside the significant effects of inventory management practices on operational performance in the various hospitals, there is like lack of training and proper infrastructure which when not effectively looked at could adversely prevent the hospitals from reaping the full benefits thereof. The study recommends that; management of hospitals should decentralise inventory management by having dedicated staff from each department who will be properly trained to use computerised software for managing inventory.

Keywords: inventory management; operational performance; service delivery; inventory controls; economic order quantity; enterprise resource planning; just in time; operational efficiency; effectiveness; quality.

DOI: 10.1504/IJPM.2023.134194

International Journal of Procurement Management, 2023 Vol.18 No.3, pp.340 - 356

Received: 18 May 2022
Accepted: 19 Jun 2022
Published online: 13 Oct 2023 *

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