Title: Measuring the performance and evaluating the improvements of a fine paper supply chain

Authors: Alexandra M. Mertens, Kaj-Mikael Bjork

Addresses: Rheinisch-Westfalische Technische Hochschule (RWTH), Aachen, Germany. ' Department of Information Systems (IAMSR) Abo Akademi University, Lemminkäisenkatu 14, FI-20520, Turku, Finland

Abstract: Increasing competition, more and more complex logistical structures and growing service level standards pose great challenges for companies where aspects other than supply chain management have been traditionally emphasised. However, during the past decade, the supply chain performance has attracted interest and several improvement schemes have been developed. Therefore, in this study we deal with the evaluation of two proposed supply chain concepts, which are targeted to improve the supply chain performance for a fine paper supply chain. In order to evaluate these improvement concepts before implementation, a performance measure needed to be developed. Our primary aim is to show how these concepts have a positive impact on the supply chain performance using the developed measure to evaluate quantitatively the possible effects of the proposed improvement schemes.

Keywords: improvement schemes; logistics; performance measurement; supply chain management; SCM; fine paper supply chains; performance evaluation; supply chain performance.

DOI: 10.1504/IJCAT.2007.013359

International Journal of Computer Applications in Technology, 2007 Vol.28 No.2/3, pp.220 - 228

Published online: 22 Apr 2007 *

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