Title: What makes employee happy? A hybrid approach through extensive literature review with evidence from the education industry

Authors: Rajwinder Kaur; Gagandeep Kaur

Addresses: University School of Business, Chandigarh University, Gharuan (Mohali) Punjab, India ' University School of Business, Chandigarh University, Gharuan (Mohali) Punjab, India

Abstract: The main purpose of the study is to explore the factors of employee happiness through an extensive literature survey. The study has used a review-based descriptive method and it has scrutinised approximately 100 research papers to find the prominent factors of employee happiness. In order to get more accurate results, focused group interviews (FGD's) and semi-structured interviews are conducted in the education industry to validate the obtained results. The results of the study reveal several factors that influence employee happiness and are critical for both employees and organisations. The findings indicate factors such as work environment, work-life balance, leadership, reward and recognition, etc., are the top factors that influence employee happiness. Further, the study also explains the managerial implications of these factors. Organisations can utilise these factors to make their employees happy and satisfied that may eventually enhance their stay in the organisation.

Keywords: employees; engagement; happiness; performance; productivity; satisfaction.

DOI: 10.1504/IJICBM.2023.133563

International Journal of Indian Culture and Business Management, 2023 Vol.30 No.1, pp.65 - 82

Received: 11 Jun 2022
Accepted: 13 Jun 2022
Published online: 21 Sep 2023 *

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