Title: Impact of homeworking/telecommuting on organisational performance in the era of COVID-19

Authors: Ibrahim Saleem Alotaibi

Addresses: College of Administrative and Financial Sciences, Saudi Electronic University, Riyadh, Saudi Arabia

Abstract: There are various factors to be considered before an organisation incorporates telecommuting. Telecommuting is when employees work from home (WFH) or any other location other than the conventional workplace. The constant development in technology and the introduction of different kinds of softwares, various organisations have begun to encourage employees to WFH. This research is an effort towards understanding homeworking/telecommuting in an in-depth manner. It aims to examine the relationship between distributive justice, management culture and human resource support, motivation levels and efficiency. Hence, a questionnaire was conducted, and feedback was collected via online survey from 150 employees working in different organisations performing WFH in United Arab Emirates. The analysis was conducted via partial least square structural equation modelling using SmartPLS software. The study finds that management culture and human resource support are direct antecedents of motivation level and lead to efficiency in WFH. Lastly, implication of this study and limitation are discussed.

Keywords: telecommuting; work from home; WFH; efficiency; COVID-19; motivation; management.

DOI: 10.1504/IJBPM.2023.132337

International Journal of Business Performance Management, 2023 Vol.24 No.3/4, pp.467 - 483

Received: 22 Dec 2021
Accepted: 11 Oct 2022
Published online: 18 Jul 2023 *

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