Title: Impact of corporate social performance on shareholder value

Authors: Ayman Mustafa Al Armoti; Mariam Alsayari; Meera Fadi Alsalman

Addresses: AL Khwarizmi International College, Abu Dhabi, UAE ' AL Khwarizmi International College, Abu Dhabi, UAE ' AL Khwarizmi International College, Abu Dhabi, UAE

Abstract: This research includes an investigation of the influence of corporate social performance (CSP) on shareholder value creation in the context of At Majid Al Futtaim, a UAE-based company that sells homeware and technological goods, including smart phones. The organisation recognises that today's customer values experience, value, and memorable moments with those who matter most to them. It is also aware of its social responsibilities. The CSP has a highly significant relationship with the empirical study for the components driving CSP, showing that the firm is consciously contributing to community benefits, enhanced employee relationships, and ecologically responsible operations. Only the firm's growth and size were found to have a substantial positive relationship with CSP, demonstrating that hypotheses H3 and H4 are accurate. All alternative hypotheses H1, H2, H5, and H6 are rejected by Majid Al Futtaim.

Keywords: corporate social; shareholder value; social responsibilities; organisation performance; customer value; corporate governance; community relationships; corporate performance; company's trustworthiness; business engagement.

DOI: 10.1504/IJBPM.2023.132316

International Journal of Business Performance Management, 2023 Vol.24 No.3/4, pp.304 - 314

Received: 10 Nov 2021
Accepted: 14 Apr 2022
Published online: 18 Jul 2023 *

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