Title: Navigating co-design of actor-networks

Authors: Signe Pedersen; Søsser Brodersen

Addresses: Department of Planning, Design for Sustainability, Aalborg University, A.C. Meyers Vænge 15, DK-2450 Copenhagen SV, Denmark ' Department of Planning, Design for Sustainability, Aalborg University, A.C. Meyers Vænge 15, DK-2450 Copenhagen SV, Denmark

Abstract: In this paper, we illustrate the importance of involving different types of users in collaborative design and innovation processes to allow end-users to speak on their own behalf. However, involving multiple actors with diverse concerns requires designers to carefully stage spaces for negotiation. Through a case study of the design of a pilot program to make insulin more accessible to marginalised diabetes patients in India, we explore how designers navigate the design process by staging and facilitating several spaces for negotiation populated by patients with diabetes, doctors, company representatives, design games and management templates.

Keywords: patient engagement; collaborative design; negotiation spaces; actor network theory; intermediary objects; co-designed networks; translations; innovation; base of the pyramid; staging.

DOI: 10.1504/IJHTM.2023.131516

International Journal of Healthcare Technology and Management, 2023 Vol.20 No.2, pp.115 - 125

Accepted: 28 Jul 2022
Published online: 15 Jun 2023 *

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