Title: The impact of organisational justice on workplace outcomes: mediating role of social exchange construct

Authors: Sibelle S. Freiha; Mario E. Sassine

Addresses: Department of Management, School of Business Administration and Commercial Sciences, Holy Spirit University of Kaslik (USEK), P.O. 446, Jounieh, Lebanon ' Department of Management, School of Business Administration and Commercial Sciences, Holy Spirit University of Kaslik (USEK), P.O. 446, Jounieh, Lebanon

Abstract: The objective of this paper is to examine the relationship between various organisational justice dimensions and workplace outcomes in a social exchange framework. A panel of data are used from the Lebanese construction sector that aim to test the hypotheses. The results show that distributive, procedural, and interactional justice have positive impact on various attitudinal and behavioural outcomes including affective commitment, organisational trust and organisational citizenship behaviours (OCB). Additionally, it is reasonable to overlook the main antecedents of organisational justice, the psychological contract fulfilment (PCF) and communication satisfaction, that have not been fully explored. In addition, this study broadens the concept of justice by examining the mediating role of perceived organisational support (POS) and the quality of leader-member exchange (LMX) in driving employees toward positive attitudes. Quantitative approach is applied to investigate the effects of organisational justice on workplace outcomes by applying the structural equation model (SEM).

Keywords: organisational justice; psychological contract fulfilment; communication satisfaction; affective commitment; organisational and supervisory trust; organisational citizenship behaviours; OCB; perceived organisational support; POS; leader-member exchange; LMX.

DOI: 10.1504/EMJM.2023.130038

EuroMed Journal of Management, 2023 Vol.5 No.2, pp.130 - 150

Received: 10 Oct 2022
Accepted: 17 Oct 2022
Published online: 04 Apr 2023 *

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