Title: Complexity leadership and high-performance organisation

Authors: Thanh Tung Do; Ngoc Khuong Mai

Addresses: International University, Ho Chi Minh City, Vietnam; Vietnam National University, Ho Chi Minh City, Vietnam ' International University, Ho Chi Minh City, Vietnam; Vietnam National University, Ho Chi Minh City, Vietnam

Abstract: This study examines the influences of complexity leadership on high performance organisation of tourism firms. Data was collected from 638 managerial executives of tourism firms in Vietnam. Using SmartPLS software, partial least squares structural equation modelling was performed to test the proposed hypotheses. The findings revealed that both administrative and generative behaviours of complexity leadership have positive relationships with five factors in the high performance organisation framework, namely openness and action-orientation, long-term orientation, continuous improvement and renewal, workforce quality, and management quality. This study enriches and extends complexity leadership theory by offering a more nuanced picture of the influence complexity leadership has on high performance organisation. To the best of the authors' knowledge, this is the first research to investigate the relationship between these two domains within the context of tourism firms operating in a developing country.

Keywords: leadership; complexity leadership; high-performance organisation.

DOI: 10.1504/IJBPM.2023.129846

International Journal of Business Performance Management, 2023 Vol.24 No.2, pp.212 - 228

Received: 20 Feb 2022
Accepted: 22 Jul 2022
Published online: 31 Mar 2023 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article